Software

Do you have motivated, skilled and loyal users of your software? Do they see themselves as brand ambassadors? Are they eager to promote their software skills to others?  Are your own sales force and your channel partners giving your products the needed attention? Are they able to explain the value proposition of your software to your customers?  

Why video eLearning is the way to go for software vendors!

User training: Train your customers how to use your software the right way, increase their satisfaction and loyalty. This will consequently decrease the need for troubleshooting and support related costs. Especially important for SaaS vendors.

New product releases: When new software versions are released, you can easily use screen casting to make videos for eLearning, and instantly distribute courses to partners, employees, customers and users seamlessly.

Automation of customer training: Automatic availability of training in applications: User training of customers new employees. User training of new features in new releases.

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Complexity turned simple: Explaining in an eLearning video format how a specific software or application works in real time can go a long way in getting the whole picture across to the end user. A seemingly complicated tool can be broken down into short, easily digestible videos to ease in the end user to a complex software or program.

Customer support & FAQ: Customer support, technical support, and product specialists must be able to answer questions and resolve issues swiftly. Video eLearning is effective, inexpensive, and information is accessible on demand for whenever it is needed.

Ability to handle changes fast: video eLearning can quickly train about changes within new procedures, standards, and compliance, and changes in the newest software version available.

 eLearning is perfect for your application: It feels natural to use video eLearning when learning a new software application. You can easily integrate your software platform with uQualio® through our API.

Onboarding of new employees and users: Software and IT systems can sometimes be difficult to understand and fully grasp for both new users and new employees alike. Video eLearning is a practical way of putting both new employees and users up to speed on any software or IT platform. 

Onboarding of partners: Video eLearning is perfect for onboarding. The courses are fast to make available, effective and perfect for training IT skills.

Product knowledge training for sales and marketing teams: Use video eLearning to provide product knowledge and sales training aimed at boosting sales as a key objective for the company.

Product knowledge training and sales training for extended enterprise: Software companies need to maintain channel partners and external enterprise channel partners—resellers, distributors, and support partners. With uQualio®, you can easily build eLearning videos which can be used to provide product knowledge and sales training to boost sales and after-sales support from channel partners as well. A well-trained channel partner network can make a big difference in sales and after-sales product support for Software companies.

There is a need for self-paced learning: Video eLearning with additional in-depth material can support learning of complex topics. The learners prefer to self-pace their training based on their level of understanding and the gamification aspect of uQualio® helps keep learners motivated and engaged even with complex material.

Small bites are better than huge chunks: People simply don’t have much time in this modern age, moreover, learning isn’t effective if learning is being made available in too large chunks. Small bites of learning, alone and in combination, are much easily digested by the end user.

Examples: Below are a few links to courses, which can give you inspiration for how you can create and publish courses on uQualio​®:

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